Being an estate agent involves helping people to sell and buy their properties. Even though it is straight forward in theory, there are places of specialization. There are estate agents that purely deal with commercial property, cheap residential and some expensive properties.
The type of agent that a person decides to be is more often than not based on the area they are in. Or where their offices are located.
Being an estate agent requires communication. The way that a buyer or seller is dealt with can be the deciding factor as to how successful an estate agent is. The ability to do large calculations and think logically is also useful.
Most sellers want their properties to be sold quickly and sold at the best possible price, without any problems along the way. Often for an estate agents expertise they are paid between 0.5 and 1.5% of the sale price of the property. The price will often vary depending on services in the area.
Having knowledge of the area the property is being sold in is a must, as an agent will need to give property owners an estimate of how much their property will sell for. At this stage it is also the agents job to recommend the pricing scheme i.e. whether it should be “fixed” or “offers over”.
Helping a buyer is a little different, the buyer will want an estate agent to find them a property that fits the needs of their use at the lowest price possible. Usually buyers do not have the time to look for properties for themselves. This means an estate agents can help by looking for the buyer, and negotiating different deals, and setting up viewings of properties.
Extra services an estate agent may offer are insurance, and conveyancing services. There are a range of agents that even handle the whole process of selling a property from start to finish, even including finding a buyer, getting a survey report and assisting the buyer get funds for the property.
If you want an easy stress free sell of a property, an agent taking care of the whole process can be very useful. Problems that can occur when an estate agent is selling a property are, the buyer taking the property off the market, even though a buyer was found. The buyer that is found may not be able to qualify for funding, even though the paper work has been done. And in some cases the completion of the sale is only possible when the property is sold.
The life of an property agent can be hard at times, especially where viewing is only possible at certain times, such as the weekends. This is normally the case if clients are only available to look at properties then, because they are working during the week. In such cases they will need to fix a time out side there working routine to see the property.
The good thing about properties is that people will always need them. Because of this reason, the property market can be a very profitable one, if you are smart and position your self correctly.
As professions go, being an estate agent is considered by many - the majority, in fact - to be one of the lowest, right down there alongside bankers. Years of bad service and unscrupulous, underhand practices have helped form this opinion of estate agents in the minds of the UK public.
In some, probably too many, cases the reputation is deserved. The tactics employed by some agents to simply make as much money as possible to the detriment of their clients, the house sellers and buyers, are deplorable. It is unfortunate that the actions of an admittedly significant minority of agents have tarnished the reputation of those estate agents that provide excellent service and always act in the best interests of their clients.
So what actions, exactly, have led to the low reputation of estate agents?
The most obvious and highly publicised is gazumping. This is when an agent continues to show potential buyers around a property even after the seller has accepted an offer. They do this in the hope they will receive a higher offer. If this happens the first buyer with an accepted offer is told another one has come in and they are no longer going to be buying the property, leaving them in a difficult situation, especially if they have sold their own property in expectation of completing the purchase.
Some agents also value homes at far lower than they should be - and then go on to sell them to friends or colleagues at that lower price!
Using scare tactics to force sellers into accepting a lower price than they wanted is another common practice. This can include ‘inventing’ a series of lower offers, tricking the seller into believing they’ll never get the asking price they wanted.
The opposite to this is never passing on offers to the seller that the agent thinks are too low in the hope of achieving a higher one in the future and thus getting a larger fee. The seller is completely unaware of these offers and is therefore not in a position to decide whether they want to accept it or not.
If the agent advises reducing the price - and therefore fails in their obligation to achieve the original asking price - it is reasonable to expect them to reduce their fee at the same time. Many agents refuse to do this, costing the seller more money once the house has sold.
A really common practice is for estate agents to value houses higher than they should be in an attempt to attract sellers. Believing their house to be worth more than they thought, the seller is easily tempted to sign with such an agent.
These COULD be described as underhand but not particularly ‘evil’. These next three examples, however, could be considered outright fraud.
Some agents have been known to give buyers fake documents in order to help them secure mortgages. They have also been known to provide completely fake evidence that properties in the same area have sold for more than they actually have. And lastly, some agents have even gone so far as to erect for sale / sold signs outside properties that they had absolutely nothing to do with.
It is no wonder that the reputation of estate agents is what it is when these sorts of practices are going on - and are still going on, even now. Finding an agent you can trust is not easy, though there are many out there. Talk to friends and relatives about agents they have used and the service they received. Ask the estate agents probing questions and don’t be fobbed off by their answers. Seek assurances about the way they will go about selling your house (or finding you one to buy) and, if possible, get those assurances in writing.
If possible, find a specialist estate agent in the area in which you’re selling or wish to buy. For example, if you want to buy in Manchester city centre, find a Manchester city centre estate agents and carry out your due diligence on them. Agents that have been around for many years with good reputations are likely to provide you with the best service, whether you’re a seller or a buyer.
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